A mirror study of employees a complementary tool to the satisfaction survey. This dual approach will highlight gaps between what your customers think and what your business thinks it knows about customer expectations.. The mirror study allows you to: The employee satisfaction study helps round out a customer satisfaction study.ts. The level of employee engagement is an essential factor today in a business’ performance and its ability to satisfy its customers. The employee satisfaction study allows you to:The mirror study
Listen to your employees and make sure that they understand your customers’ expectations.
The employee satisfaction survey
Listen to your employees and measure their level of engagement